Shipping policy
Shipping Policy
At Aldestore, we aim to make delivery as clear and reliable as possible.
Order Processing
Orders are usually processed within 1–3 business days after payment has been confirmed.
Delivery Times
Estimated delivery time is typically 7–15 business days after the order has been processed.
Delivery times are estimates and may vary depending on destination, product availability, carrier delays, customs processing, public holidays or other circumstances outside our control.
Shipping Areas
Aldestore currently ships to selected countries across the European Union, as well as Norway, the United Kingdom and the United States.
Available shipping destinations and shipping options are confirmed at checkout.
Shipping Costs
Shipping costs may vary depending on the product, supplier, destination and order weight.
Any applicable shipping charges will be shown before the customer completes checkout.
Separate Shipments
If an order contains products supplied from different warehouses or fulfilment partners, the order may arrive in more than one package and at different times.
Tracking
Where tracking is available, tracking information will be provided after the order has been dispatched.
Customs, Duties and Import Taxes
Orders shipped within the European Union from an EU warehouse normally do not require additional import duties upon delivery.
For orders shipped across customs borders, including certain shipments to Norway, the United Kingdom, the United States or from warehouses outside the destination customs area, customs duties, import taxes or handling fees may apply.
Unless otherwise stated at checkout, the customer is responsible for any customs duties, import taxes or local handling fees charged by the destination country.
Delays
Delivery estimates are not guaranteed.
Delays may occur due to customs processing, carrier delays, weather conditions, peak periods, public holidays or other circumstances outside our control.
If your order is significantly delayed, please contact us and we will assist you.
Incorrect Address or Failed Delivery
Customers are responsible for providing a complete and accurate delivery address.
If a parcel cannot be delivered due to an incorrect or incomplete address, additional delivery costs may apply.
Contact
For questions regarding shipping or delivery, please contact:
Email: support@aldestore.se
Aldestore reserves the right to update this Shipping Policy when necessary.